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@marc-fombaron: Thanks for reporting the issue. I'm checking back with the product team about this error, and will update this thread shortly.

Hi @priyamohanram I'm getting the following error when trying to sign in. Unable to process notifications from your work or school account. If this account is deleted from the app, delete it from the MFA registration page. Otherwise, delete the account and add it back again". I did this, multiple times, and the result hasn't changed. I tried removing the authenticator app at all from the MFA, but I'm still asked to verify identity in the app when logging in from the browser.

@marc-fombaron Thanks for the feedback ! I have assigned this issue to content author to investigate and update the document as appropriate.

here the same error: Error Code: 500121 Request Id: 69ff4762-9f43-4490-832d-e25362bc1c00 Correlation Id: 599c8789-0a72-4ba5-bf19-fd43a2d50988 Timestamp: 2020-05-31T09:05:02Z

Error Code: 500121 Request Id: 12869bab-f5a5-4028-947f-020cd9496501 Correlation Id: a04fe71c-7daf-40af-a777-e310447b9203 Timestamp: 2022-12-13T12:53:43Z

@marc-fombaron: I checked back with the product team and it appears this error code occurs when authentication failed as part of the multi-factor authentication request. It may indicate a configuration or service error. I will go ahead and update the document with this information. Please feel free to open a new issue if you have any other questions. Thank you! #please-close

there it is described: https://docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings

I would suggest opening a new issue on this doc. Since this one is old I doubt many are still getting notifications about it.

Error Code: 500121 Request Id: b198a603-bd4f-44c9-b7c1-acc104081200 Correlation Id: 395ba43a-3654-4ce9-aead-717a4802f562 Timestamp: 2020-05-30T08:50:26Z

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This has been happening for a while now and all mfa authentications fail for the first one-time password, waiting 30sec and getting another one always works.