Need to return a product? No problem! Hopefully you’ll never need to return an item, however, if you do, it is our aim to make this process as easy as possible.

We are currently experiencing significant delays on Snickers, Mascot and Carhartt stock due to current worldwide shipping delays.

All UK and European orders are shipped with & FedEx, DPD, Tuffnells & DX. You will receive an email or text message when they leave us (Fedex & DPD)

Yes, you can arrange for your parcel to be left with your neighbour, you can do this by entering your tracking number which we will send to you once your order has been processed.

FREE and FAST mainland shipping on all orders over £100 inc VAT to most UK postcodes (excludes NI and Ireland – see delivery page for details)

A delivery charge of £5.99 ex VAT to all orders under £100.00 to UK Mainland. Please see our delivery options above for full details. There are some exclusions.

PLEASE NOTE : CUSTOMS / IMPORT TAXES ARE THE RESPONSIBILITY OF THE CUSTOMER, SO PLEASE DOUBLE CHECK IF YOU ARE UNSURE AS BUILDERS SUPERSTORE ARE NOT RESONSIBLE FOR THESE CHARGES.

A delivery charge of £5.99 ex VAT to all orders under £100.00 to UK Mainland. Please see our delivery options above for full details. There are some exclusions.

Due to courier costs we are unable to deliver to the following locations - Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.

If your order is placed before 2pm on a weekday and the items are in stock, it will be dispatched the same working day (Exclusions apply)

Due to courier costs we are unable to deliver to the following locations - Guernsey & Offshore Islands, Isle of Man, Jersey, Isle Of Wight.

We require all parcels to be signed for. A signature can be obtained from anybody at the delivery address. If there is nobody in when the delivery is attempted, you will be left a card by the couriers which will have instructions on how to receive the parcel.